Custom Design and Installation
Contract us to design and/or install any of our custom décor products. We will provide an estimate based on the budget and input you give us. The ordering process includes a creative consultation, a written custom quote and a graphic of our panel design with your color choices in place. We reserve the right to change our plans if we encounter conditions that need resolving on location.
'How To' Guide
For the do-it-yourself installation projects we provide a user guide to help your production team install our items correctly.
Care and Maintenance
Our products come with “How to Care for Your Décor” and “Décor Installation Guide Lines" documentation. We can provide you with information on fire proofing products for you décor. Your materials will last longer and look better if you install, care for and store it correctly over time.
Payment Terms and Conditions
We require a half down payment for all custom orders of shade sets and decor items. Anticipate up to a 3month production turnaround time including freight/shipping.
We require a 50% deposit to begin production on an order. Remaining balance and shipping costs must be paid in full before the order is shipped. Once you contract our services, we will email you an invoice providing you with a summary of the items and shipping costs. Our preferred form of payment is a direct deposit to a bank account. Other forms of payment may be accepted with prior approval.
Shipping and Freight
We will provide estimated shipping rates on the invoice or quote. We use FedEx with requiring a signature for receiving upon deliver.
All sales are final unless the items were damaged upon arrival.